Account Executive

We are looking for an Account Executive to help manage client communication, coordination and delivery across Marketing Kernel's projects.

You will act as an important link between clients and internal teams, ensuring requirements are understood, tasks are tracked and deliverables move forward.

Key Responsibilities

• Communicate with clients professionally through email, calls and meetings.
• Understand client requirements and convert them into clear internal tasks.
• Coordinate with SEO, content, marketing, design and development teams.
• Track project deliverables, deadlines and approvals.
• Follow up on pending requirements and action items.
• Maintain client trackers and project documentation.
• Prepare meeting notes and follow-up summaries.
• Assist with campaign reporting and client updates.
• Monitor project progress and highlight potential delays.
• Help maintain strong and professional client relationships.
• Identify opportunities to improve client communication and delivery processes.

Required Skills

• Excellent written and verbal communication.
• Strong organisational and follow-up skills.
• Professional email and client communication.
• Good attention to detail.
• Ability to manage multiple tasks.
• Comfortable with Google Workspace and spreadsheets.
• Ability to communicate clearly with different internal teams.

Good to Have

• Digital marketing knowledge.
• Agency experience.
• SaaS/client servicing experience.
• CRM experience.
• Project management tool experience.
• Basic knowledge of SEO, social media and paid marketing.

Who Should Apply?

Candidates who enjoy communication, coordination, organisation and working directly with clients.